Business Philosophies
Lions Global Trading promises that shipments will meet suppliers' and buyers' required timeframes, meet buyers' quality specifications, and maintain pricing agreements with both trading partners. This is a firm commitment to our clients, because it is a manageable risk to us. Our clients can rely on our guarantees because we have the built-in flexibility to be major problem solvers. Our extensive network of resources, long-term contracts, economies of scale, and volume advantage gives Valbur the best tools to mitigate issued delays, unexpected delays, unspecified issues, or inability to load/discharge at designated times. We first consult with our clients to find solutions in both directions of the supply chain in order to help buyers and sellers meet their objectives. Then, regardless of fault, we do whatever is necessary to solve the problem and comply with agreements-never allowing an unexpected issue to become our clients' problem. Trust is a hard-earned reward. We will win every day. We do so by insisting that we keep our promises at any cost. An agreement breach caused by the market’s change is never an option-even if it means we have to take a loss. It worth to us to be able to maintain our clients' trust and build stronger relationships. We believe that business works best when there is a high degree of transparency between ourselves, our suppliers and buyers. Whereas, most traders work diligently to keep their suppliers and buyers apart to preserve their position of strength, Valbur brings suppliers and buyers together for improved communication and stronger trading partnerships that, we believe, will result in greater satisfaction, trust, and mutual alliances. We also promote transparency by keeping our clients on both end of the supply chain informed. This includes sharing pricing data, market information, daily progress, and even problems. Although we cannot always avoid problems, we believe that the sooner we communicate about them, the sooner we can solve them.